Terms of service

TERMS OF SERVICE

 

OVERVIEW

This website is operated by JULIANELLIS.Throughout the site, the terms “we,” “us,” and “our” refer to JULIANELLIS.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service. Please read these terms carefully before accessing or using the website.

If you do not agree with these Terms of Service, you should not use the website or purchase products through the site.

1. ONLINE STORE TERMS

By using this website, you represent that you are legally permitted to enter into transactions in your jurisdiction or that you have permission from a parent or legal guardian where required.

You may not use our products, website, imagery, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or limit purchases when reasonably necessary, including in cases of suspected fraud, unauthorized resale, payment issues, or violations of these Terms.

2. PRODUCTS

We make every effort to display our products, materials, colors, construction, and details as accurately as possible.

Because products may be photographed under different lighting conditions and displayed on different screens, we cannot guarantee that every color displayed on your device will perfectly match the physical product.

Certain JULIANELLIS pieces may include handmade, individually constructed, specialty, or limited-production elements. Minor differences between individual pieces may occur as a natural result of the construction process and are not necessarily considered defects.

Product availability is subject to change without notice.

We reserve the right to limit quantities, discontinue products, or release products in limited quantities at our discretion.

3. SIZING AND FIT

Customers are responsible for reviewing the sizing information provided on each product page before placing an order.

Fit may vary depending on the design, construction, fabric, and intended silhouette of an item.

For structured garments, corsetry, and specialty pieces, customers should carefully review all available measurements and sizing information before purchasing.

4. PRICING AND PAYMENT

All prices displayed on the website are shown in the currency indicated at checkout.

Prices may change without notice.

We reserve the right to correct pricing errors, product information errors, promotional errors, or other inaccuracies on the website.

Payment must be successfully authorized before an order is processed.

Applicable taxes, shipping charges, customs duties, or other fees may be added where required.

5. ORDERS

Submitting an order does not guarantee that the order will be accepted.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary. This may include orders affected by inventory errors, incorrect pricing, suspected fraud, payment issues, or unusually large quantities that appear intended for unauthorized resale.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information.

6. SHIPPING

Order processing times and estimated shipping information are provided in our Shipping Policy.

Shipping estimates are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier, delays may occur that are outside of JULIANELLIS direct control.

Please review our Shipping Policy for additional information regarding processing, tracking, incorrect addresses, returned packages, international shipments, and carrier-related issues.

7. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, refunds, and order eligibility are governed by our Refund and Return Policy.

Customers are responsible for reviewing that policy before completing a purchase.

Certain products, including customized, altered, made-to-order, final-sale, or other specifically identified items, may have different return eligibility where disclosed before purchase.

Nothing in these Terms is intended to limit rights provided to customers under applicable consumer-protection laws.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, all content appearing on the JULIANELLIS website is owned by or licensed to JULIANELLIS.

This includes, but is not limited to, garment designs, original graphics, logos, brand marks, photographs, films, videos, artwork, product names, text, website graphics, layouts, and other creative material.

Website content may not be copied, reproduced, distributed, modified, commercially exploited, republished, or used to create derivative commercial works without prior written permission from JULIANELLIS__ or the applicable rights holder.

Purchasing a JULIANELLIS product does not transfer ownership of any associated intellectual property rights.

9. PROHIBITED USES

You may not use this website:

• For unlawful or fraudulent activity
• To interfere with the security or operation of the website
• To attempt unauthorized access to our systems or customer information
• To transmit malicious software or code
• To impersonate another person or provide intentionally false information
• To copy or commercially exploit protected JULIANELLIS__ content without authorization
• To place fraudulent orders or engage in payment fraud

We reserve the right to restrict access to the website where these Terms are violated.

10. THIRD-PARTY SERVICES

Our website may use or link to services operated by third parties, including payment processors, shipping carriers, social platforms, applications, and other service providers.

Those third-party services may be governed by their own terms and privacy policies.

JULIANELLIS is not responsible for the independent operation, availability, or policies of third-party websites or services.

11. WEBSITE ACCURACY

We attempt to keep information on the website accurate and current. However, typographical errors, pricing errors, product-description errors, inventory discrepancies, or other inaccuracies may occasionally occur.

We reserve the right to correct errors and update information when necessary.

12. DISCLAIMER

Products and services are provided subject to applicable law and the policies disclosed on our website.

We do not guarantee that access to the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded under applicable law.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, JULIANELLIS__ will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

This section does not exclude liability that cannot legally be excluded or limited.

14. PRIVACY

Personal information submitted through the website is handled according to our Privacy Policy.

Please review the Privacy Policy for information about how personal information may be collected, used, shared, and protected.

15. CHANGES TO THESE TERMS

We may update these Terms of Service periodically to reflect changes to our store, products, services, business practices, or legal obligations.

The most current version will be available on this page with the applicable “Last Updated” date.

Continued use of the website after updated terms become effective constitutes acceptance of the revised Terms where permitted by law.

16. GOVERNING LAW

These Terms will be governed and interpreted according to the laws applicable to the jurisdiction in which JULIANELLIS operates, subject to any mandatory consumer-protection laws that may apply to the customer.

17. CONTACT

Questions regarding these Terms of Service may be submitted using the contact information provided on the JULIANELLIS website.

JULIANELLIS
Research from the past. Design for the future. Wear for the now.